Survey Delivery Failure

Incident Report for Healthy Roster

Resolved

Delivery issue have been resolved

Posted Feb 17, 2022 - 15:53 EST

Monitoring

The issue has been reported as resolved but customers might still experience a delay in SMS delivery. We continue to monitor the delivery status.

Posted Feb 17, 2022 - 13:00 EST

Identified

Our SMS vendor is investigating delivery failures to Verizon phone numbers

Posted Feb 17, 2022 - 09:13 EST

This incident affected: Healthy Roster Surveys.